The security of your personal information is our top priority. This Privacy Policy explains in detail how ja99.bet collects, uses, and protects your data.
Ja99 follows strict international standards to protect your data — at every step.
All your data is protected with 256-bit SSL encryption. Strong encryption is applied at every stage of data transfer to ensure no third party can access your information.
Ja99 never sells your personal information to third parties. Your name, phone number, and financial details are used solely for the purpose of providing our services.
All your data is stored on secured servers. Regular security audits and updates ensure your data remains protected at all times.
We only collect information that is necessary. We never ask for personal data beyond what is required. Respecting your privacy is at the core of how we operate.
In the event of a data breach, we will notify affected users within 72 hours and take immediate action.
You have full control over your personal data. You may request to view, correct, or delete your information at any time.
If you have any questions about our Privacy Policy, please get in touch with us.
View FAQJa99.bet ("ja99", "we", "us", "our") takes your privacy seriously. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information. ja99's Privacy Policy has been developed in accordance with applicable laws of Bangladesh and international data protection standards.
By using our platform, you automatically agree to this Privacy Policy. This policy is part of our Terms & Conditions and Responsible Gaming Policypart of.
This policy takes approximately 8–10 minutes to read. We encourage you to read it in full to understand how your privacy is protected.
We collect various types of information when you register and use the ja99 platform. A full breakdown is provided below:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, gender | Account Creation & Age Verification |
| Contact Information | Email, mobile number, address | Account Security & Communication |
| Identity verification documents | National ID card, passport | KYC Verification & Legal Obligations |
| Financial Information | Mobile banking number, transaction history | Payment Processing & Fraud Prevention |
Some information is collected automatically when you use the platform:
We will never ask for your mobile banking PIN, password, or OTP. Any such request is fraudulent — please be alert immediately.
Ja99 uses your personal information only for specific and legitimate purposes. A full list of how we use your data is provided below:
You can opt out of promotional communications at any time. Click the "Unsubscribe" link at the bottom of any email or contact customer support.
Ja99.bet uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device.
You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause issues with login or payment functionality.
Ja99 does not sell your data. However, in limited circumstances, information may be shared with trusted third parties:
We are required to share information with authorities in the following circumstances:
All third parties we share data with are bound by our privacy agreement and are prohibited from using that information for their own commercial purposes.
Ja99 has implemented industry-standard technical and administrative measures to protect your data. Our security framework is regularly audited by independent third-party auditors.
No online platform can guarantee 100% security. That's why you should keep your password strong and never share it with anyone.
As a ja99 user, you have several important rights over your own data. We respect these rights and are committed to helping you exercise them.
To exercise these rights support@ja99.betemail us. We aim to respond within 30 days.
Ja99 is strictly an adult betting and gaming platform. We do not collect or process personal information from anyone under the age of 18.
If you believe a minor is using our platform, please support@ja99.betlet us know.
Ja99 retains your data only for as long as necessary. The retention periods for different types of information are outlined below:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligations |
| Financial Transaction Records | 7 Years | AML regulations & tax laws |
| KYC Documents | 5 Years | Regulatory Obligations |
| Customer Support Contact | 3 Years | Service Quality Improvement |
| Cookies & Analytics Data | 13 months | Platform Improvement |
| Marketing Preferences | Until consent is withdrawn | Promotional Communications |
Once the retention period ends, data is securely deleted or anonymised. Some data may need to be retained longer due to legal obligations.
Ja99 may update this Privacy Policy as needed. We will notify you before any significant changes take effect.
We recommend visiting this page regularly. To request a copy of a previous version, please contact customer support.
If you have any questions, concerns, or complaints regarding this Privacy Policy, please reach out to our data protection team:
If we are unable to resolve your complaint, you may escalate it to the relevant regulatory authority in Bangladesh. We take all user complaints seriously.
For more frequently asked questions, visit our FAQ Page View or Responsible Gaming Visit the page.
Our customer support team is available 24/7, seven days a week, for any privacy-related concerns. The security of your information is always our first priority.
Your information is completely secure at ja99. Register now and start betting on a platform you can trust.